RETURN | CANCELLATION POLICY
If you wish to return an unused product purchased on Wakitgrinders.com, request a Return Authorization within 30 days from purchase date. Refunds will be credited to the original payment method for the purchase price, less shipping charges.
PLEASE NOTE: We do not accept returns of products that were not purchased on Wakitgrinders.com Wakit™️ Grinders products purchased from other retailers are subject to the return policies of those retailers and will not be accepted by Wakit™️ Grinders.
Any returns sent without a Return Authorization number or postmarked after 15 days of receiving a Return Authorization number will be returned to you. Please use a shipping service that offers both insurance and tracking to ensure delivery of your package, as we are not responsible for packages lost in transit.
HOW DO I REQUEST A RETURN AUTHORIZATION?
To request Return Authorization and further instruction, please submit the information below in an email to firstname.lastname@example.org: [Your Name, Your Email, Order Number, Unit Serial Number located below the usb-charging port, Product Registration Date, and Warranty Email Code]
WHERE DO I SHIP MY RETURN?
Shipping instructions will be mailed to you following your submission of a Return Authorization Request via email to email@example.com